Fleetex Transport Ltd.
User Support Technician
August 09, 2022
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Verified
fulltime
Bolton, ON
$31.50 CAD
1 vacancy
Starts as soon as possible
40 hours per week
August 09, 2022
Apply NowJob description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and Technology Knowledge
- Device drivers
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Software development
- Wireless networks
Personal Suitability
- Accurate
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
Supervision
- 3-4 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Language
- English
* The employer accepts applications from:
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