WESTCORP PROPERTY MANAGEMENT INC.
Hotel Clerk
August 04, 2022
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Verified
fulltime
Bonnyville, AB
$15.25 CAD
2 vacancies
Starts as soon as possible
30 to 44 hours per week
August 04, 2022
Apply NowJob description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Wellness program
Computer and Technology Knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Personal Suitability
- Client focus
- Dependability
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Security and Safety
- Criminal record check
Work Setting
- Hospitality industry
- Staff accommodation available
- Urban area
Health benefits
- Dental plan
- Health care plan
Long term benefits
- Group insurance benefits
Work Conditions and Physical Capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Language
- English
* If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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