Job description

Personal Suitability

  • Client focus
  • Effective interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player

Travel Bookings

  • Business travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel

Work Conditions and Physical Capabilities

  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Work under pressure

Tasks

  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Computer and Technology Knowledge

  • MS Office

Language

  • English

* If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.


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