Front Desk Agent
Best Western Mirage · High Level, AB
Experience
Unknown
Employment Type
Full Time
Salary
$16.25
Email
b*******************[email protected]***l.com

Description

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Answer telephone and relay telephone calls and messages
  • Follow emergency and safety procedures
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments

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