1615029 Ontario Inc

Customer Service Supervisor - Retail

Job description

Personal Suitability

  • Accurate
  • Client focus
  • Effective interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Security and Safety

  • Bondable
  • Criminal record check
  • Driving record check (abstract)

Supervision

  • 3-4 people
  • Cashiers

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Combination of sitting, standing, walking
  • Walking
  • Attention to detail
  • Standing for extended periods

Tasks

  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Organize and maintain inventory
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and co-ordinate activities of workers

Own Tools/Equipment

  • Cellular phone

Work Setting

  • Urban area
  • Retail business

Language

  • English

* The employer accepts applications from:


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