FAS GAS PLUS

Customer Service Manager - Retail

Job description

Tasks

  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Plan, organize, direct, control and evaluate daily operations
  • Recruit, hire and supervise staff and/or volunteers

Computer and Technology Knowledge

  • Inventory control software
  • Electronic mail

Personal Suitability

  • Adaptability
  • Efficiency
  • Goal-oriented
  • Integrity
  • Positive attitude
  • Quick learner
  • Time management
  • Client focus
  • Effective interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Organized
  • Team player

Security and Safety

  • Basic security clearance

Supervision

  • 5-10 people

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking

Financial benefits

  • As per collective agreement

Health benefits

  • Dental plan
  • Health care plan

Work Setting

  • Convenience store

Language

  • English

* The employer accepts applications from:


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